Terms of Service

Last updated: November 5, 2026

Overview

Welcome to Reluctantly Owned.

Reluctantly Owned is a trading name operated by Jhon Ander De Blas Regnault, a sole trader based in the United Kingdom.

The terms “we,” “us,” and “our” refer to Jhon Ander De Blas Regnault, trading as Reluctantly Owned. We operate this online store and website, including all related information, content, features, tools, products, and services offered through it (the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you access or use the Services or purchase products from us.

Our Services are currently offered to customers located in the United States.

Please read these Terms carefully. They contain important information concerning your legal rights, including provisions relating to warranties and limitations of liability.

By accessing or using the Services or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use the Services.

Nothing in these Terms is intended to exclude, restrict, or limit any rights or remedies that cannot lawfully be excluded under applicable consumer law.

Section 1 - Access and Accounts

By using the Services, you represent that you are at least the age of majority in your state or jurisdiction of residence or that you otherwise have legal capacity to enter into an agreement with us.

To use certain Services or make a purchase, you may be required to provide information including your name, email address, billing information, payment information, and shipping address.

You agree that information you provide to us will be accurate, current, and complete and that you have the right to provide that information.

You are responsible for maintaining the confidentiality and security of your customer account credentials and for activity conducted through your account.

You may not sell, transfer, assign, or license your account to another person.

Section 2 - Our Products

Reluctantly Owned sells print-on-demand apparel and related products.

Our products are generally produced specifically after an order is placed rather than being held as finished inventory.

Sizing information and size guides are provided on applicable product pages. Please review the relevant size guide carefully before ordering, as sizing may vary between garment styles and manufacturers.

Because our products are made to order, choosing an incorrect size does not by itself qualify a product as defective. Returns, exchanges, replacements, and refunds are governed by our Return & Refund Policy and any rights available under applicable law.

We make reasonable efforts to display our products accurately. However, colors, positioning, proportions, and other visual characteristics may appear differently depending on your screen, device settings, product size, garment color, printing process, and normal manufacturing tolerances.

Product mockups and images are intended to provide a reasonable representation of the finished product but may not perfectly reproduce the appearance of the physical item.

Product descriptions, designs, availability, and other product information may be changed or discontinued at any time.

We may limit quantities or sales to particular persons, geographic regions, or jurisdictions where reasonably necessary.

Section 3 - Orders and Made-to-Order Production

When you submit an order, you are making an offer to purchase the products in your cart.

We reserve the right to accept or decline an order, subject to applicable law. An order is not necessarily accepted merely because it has been submitted or payment has been authorized. Order acceptance will be determined by the information provided during checkout and in our order communications.

Because our products are produced on demand, production may begin shortly after your order is accepted.

Please carefully review your order before submitting it, including the product, size, color, quantity, personalization where applicable, and delivery address.

If you discover an error after placing an order, contact us as soon as possible at hello@reluctantlyowned.com.

We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed or cancelled once it has entered production.

If we decline, cancel, or materially change an order, we will attempt to notify you using the contact information provided with your order and will provide any refund required by applicable law and our policies.

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy, subject always to any rights that cannot legally be excluded or limited.

Products purchased from Reluctantly Owned are intended for personal or household use and not for unauthorized commercial resale.

Section 4 - Prices, Currency and Billing

Our store currently sells to customers in the United States and displays prices in United States dollars (USD) unless expressly stated otherwise.

Prices, discounts, offers, and promotions may change without notice.

The price applicable to your purchase is the price displayed when your order is placed, subject to correction of genuine errors as permitted by applicable law.

Shipping charges and applicable taxes, if any, will be displayed during checkout before you complete your purchase.

You agree to provide accurate and complete purchase, billing, payment, and account information.

You represent that you are authorized to use the payment method provided for your purchase.

Payments may be processed through Shopify Payments, PayPal, or other payment providers made available through our checkout.

Section 5 - Shipping and Delivery

Reluctantly Owned currently ships products to delivery addresses within the United States where shipping is available through our fulfilment network.

Our products are printed to order and fulfilled through third-party print-on-demand production partners.

Production facilities and fulfilment arrangements may vary depending on the product, print provider, destination, and availability.

Orders are delivered using applicable postal, courier, and logistics providers.

We aim to use fulfilment arrangements suitable for our United States customer base. However, the production location and delivery provider used for a particular order may vary.

Shipping and delivery estimates displayed on our website or during checkout are estimates unless expressly stated otherwise.

We will make reasonable efforts to ensure orders are produced and shipped within the timeframe communicated to you.

If we learn that an order cannot be shipped within an applicable promised shipping period, we will provide any notice, cancellation option, consent request, or refund required under applicable law.

Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier disruptions, severe weather, incorrect or incomplete addresses, peak demand, production disruptions, or other unforeseen events.

If your order appears lost, significantly delayed, damaged during delivery, or incorrectly delivered, please contact us at hello@reluctantlyowned.com so that we can investigate and provide any remedy available under our policies or applicable law.

Please ensure that the shipping information supplied with your order is accurate and complete.

Section 6 - Returns, Refunds and Product Problems

Because our products are made to order, eligibility for returns, exchanges, replacements, and refunds is governed by our Return & Refund Policy.

If an item arrives damaged, defective, misprinted, or incorrect, contact us according to the procedure and timeframe stated in that policy.

We may request photographs or other reasonable information necessary to investigate a reported product problem.

Nothing in these Terms or our Return & Refund Policy limits any consumer rights or remedies that cannot lawfully be excluded.

Section 7 - Intellectual Property

The Services and their content, including our original text, graphics, artwork, designs, logos, photographs, product presentation, branding, and other materials, are owned by or licensed to Reluctantly Owned or their respective rights holders and may be protected by copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes.

Except as permitted by applicable law, you may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected materials belonging to Reluctantly Owned without appropriate permission.

Nothing in these Terms grants you ownership of or a license to our intellectual property except for the limited right to use the Services in accordance with these Terms.

Shopify and other third-party names, trademarks, logos, and intellectual property belong to their respective owners.

Section 8 - Optional Tools and Third-Party Services

The Services may provide access to features, tools, applications, payment services, or other functionality provided by third parties.

We do not necessarily control those third-party services.

Your use of third-party services may also be governed by the terms and privacy practices of the relevant provider.

To the extent permitted by applicable law, we are not responsible for losses caused solely by third-party services outside our reasonable control.

We may introduce additional tools, features, or resources in the future. Unless otherwise stated, those features form part of the Services and are subject to these Terms.

Section 9 - Third-Party Links

Our Services may contain links to websites or services operated by third parties.

We do not control and are not responsible for the content, availability, privacy, security, products, or practices of third-party websites or services.

You should review the applicable third party's terms and policies before using its services or completing a transaction.

Section 10 - Relationship With Shopify

Reluctantly Owned is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services.

However, purchases made through our store are transactions directly between you and Jhon Ander De Blas Regnault, trading as Reluctantly Owned, a sole trader based in the United Kingdom.

Shopify is not the seller of the Reluctantly Owned products you purchase through our store.

The collection and processing of personal information by Shopify is addressed further in our Privacy Policy and Shopify's applicable privacy documentation.

Section 11 - Privacy

Our collection and processing of personal information through the Services is governed by our Privacy Policy.

Because our store is powered by Shopify, Shopify also processes certain information relating to your access to and use of the Services.

Please review our Privacy Policy for information about how personal information is collected, used, disclosed, transferred, and protected, as well as applicable privacy rights and choices.

Section 12 - Feedback, Reviews and User Content

If you voluntarily submit reviews, feedback, suggestions, photographs, comments, ideas, or other content to us (“Feedback”), you represent that you have the necessary rights to provide that content.

You grant Reluctantly Owned a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute Feedback for legitimate business purposes, including operating, improving, and promoting the Services, subject to applicable law.

You must not submit Feedback that infringes another person's intellectual property, privacy, publicity, or other rights, or that contains unlawful, defamatory, abusive, malicious, or deceptive material.

You remain responsible for content you submit.

We may moderate or remove Feedback where reasonably necessary, including where we believe it violates these Terms or applicable law.

Section 13 - Errors, Inaccuracies and Omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to matters such as product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct genuine errors, inaccuracies, or omissions and update information as permitted by applicable law.

If an error materially affects an order you have already submitted, we will take appropriate steps, which may include contacting you, giving you the opportunity to confirm a corrected order, or cancelling and refunding the affected order.

Section 14 - Prohibited Uses

You may use the Services only for lawful purposes.

You must not use the Services to:

- Violate applicable laws or regulations.

- Infringe our intellectual property rights or the rights of another person.

- Submit fraudulent, false, misleading, abusive, threatening, defamatory, obscene, or unlawful content.

- Distribute malware, viruses, or other harmful code.

- Attempt to gain unauthorized access to the Services, customer accounts, systems, or networks.

- Interfere with or circumvent security features.

- Collect or misuse another person's personal information.

- Send spam, phishing messages, or other unauthorized solicitations.

- Impersonate another person or entity.

- Scrape, crawl, reproduce, exploit, or commercially misuse the Services in an unauthorized manner.

- Engage in conduct that materially interferes with another person's use of the Services.

We may restrict, suspend, or terminate access where reasonably necessary in response to violations of these Terms, fraud, security threats, or unlawful activity.

Section 15 - Termination

You may stop using the Services at any time.

We may suspend or terminate access to some or all of the Services where reasonably necessary, including because of a breach of these Terms, suspected fraud, misuse, security concerns, or legal requirements.

Termination does not affect rights, obligations, payments, or liabilities that arose before termination.

Provisions that by their nature should continue after termination will remain effective, including provisions concerning intellectual property, liability, privacy, and disputes.

Section 16 - Disclaimer of Warranties

We aim to provide accurate information and reliable Services, but websites and online services may occasionally experience interruptions, errors, or technical problems.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

ANY WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED REMAIN UNAFFECTED.

Section 17 - Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RELUCTANTLY OWNED WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSSES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS, WHERE SUCH LIABILITY MAY LAWFULLY BE LIMITED.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY WHERE DOING SO WOULD BE UNLAWFUL.

Nothing in this section limits any mandatory consumer remedy or other right that cannot legally be waived.

Section 18 - Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Reluctantly Owned harmless from third-party claims, losses, liabilities, and reasonable costs arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person's rights.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or to the extent such an obligation would be prohibited by applicable law.

Section 19 - Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, severed.

The remaining provisions will continue in effect.

Section 20 - Waiver and Entire Agreement

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and terms expressly incorporated into them, constitute the agreement governing your use of the Services and purchases from Reluctantly Owned, subject to rights arising under applicable law.

Section 21 - Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

We may assign or transfer our rights and obligations in connection with a legitimate transfer, restructuring, or sale of our business, subject to applicable law.

Section 22 - Governing Law and Disputes

Reluctantly Owned is operated from England, United Kingdom.

These Terms and our contractual relationship with you are governed by the laws of England and Wales, without regard to conflict-of-law principles, except to the extent that mandatory laws applicable to you provide rights or protections that cannot lawfully be excluded by this choice of law.

Nothing in these Terms is intended to deprive a consumer of mandatory rights or remedies available under applicable law.

Before commencing formal legal proceedings, we encourage you to contact us at hello@reluctantlyowned.com so that we can attempt to resolve the issue.

Nothing in this section prevents either party from exercising rights or remedies available under applicable law.

Section 23 - Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other operational reasons.

The current version will be published on this page with an updated “Last updated” date.

Where required by applicable law, we will provide appropriate notice of material changes.

Changes will not retroactively alter rights or obligations relating to orders already accepted except where permitted or required by applicable law.

Section 24 - Contact Information

Questions about these Terms or our Services can be sent to:

Jhon Ander De Blas Regnault, trading as Reluctantly Owned

Flat 1, 12 Exel Drive

Tyseley, Birmingham, B11 3JQ

United Kingdom

Email: hello@reluctantlyowned.com

Reluctantly Owned is operated as a sole trader in the United Kingdom.

No VAT registration number is provided because the business is not currently VAT registered.

No company registration number is provided because Reluctantly Owned is not operated as a registered limited company.